Client Reviews

We had heavy rain, storm drains backed up and water rose six inches over the basement windows. Basement floor drain backed up and water leaked through the windows. ExactRecon arrived within an hour to survey the problem. They fully explained what needed to be done, how they would do it and what equipment was needed. They gave us an estimate that about one half of what our eight other neighbors received from other contractors. The work crews were polite, fast, professional and accommodated every request. There were no additional charges for an extra day of dehumidifiers and air dryers. There was no pressure sales pitch and everyone was friendly and respectful. The work crews declined our offer of a cash tip for coffee and snacks saying a handshake and a smile was thanks enough for letting them help us out! Couldn’t ask for anything more sincere after doing and excellent job!

Chad was super helpful and personable and helped us through an issue with water in the basement. Would 100% recommend for your remediation needs!

Amazing team! Everyone was great! I can’t say enough thank you’s to everyone who helped us out with our basement backup! Called on a Friday at midnight and by 9 am Saturday Chad showed up. They were the first to call back, out of many called. He even stayed until we got everybody we needed to figure out why it happened and getting in touch with the right people on a Saturday! The entire crew was amazing, prompt and took care of our home like it was theirs ❤️ Recommended 10 stars! Thank you Chad, Ryan, Wally & his son, and the other 2 guys (apologies for not catching your names) 🙏

We suddenly found water in our basement at 10pm. I googled the best company in Jackson and Chad came up. I called at 10:30pm and he answered, was kind, reassured me and promised to come by at 8:30am the next morning. He arrived promptly at 8:30 and had a plan together within the hour. I found more than a solution for a wet basement that day. I found a partner for any future disasters and a network of other trades that could assist with needs in my home. Can’t recommend enough. Thanks, Chad!

Chad & Ryan were both super professional, kind and helpful. We had a flood in our basement and they were there within an hour to assess the damage and offer solutions. Luckily we were able to dry out the space ourselves without doing renovations. We really appreciated their honesty and ideas for us to solve the issue by ourselves. Water damage is a scary thing but we feel confident in recommending them to anyone needing assistance. They will take great care!

Chad with Ryan and his team came in and truly saved the day. Our business flooded and as a small business we needed to be back up and running asap. I was so incredibly grateful when they took our urgency to heart and had us open the literal next day!!! Not only did they come in and clean the water, they helped us navigate insurance to advocate for our needs and worked with our lease holder to ensure the issue was addressed to prevent it from happening again. Could not have asked for a better team! Top notch service and if ever I have water issues again in the future for either business or personal property, Exact Recon will be my first call.

ExactRecon had us dried out and up and running in less than 24 hours! As a small business that is crucial! Chad, Ryan and their team were all very kind and knowledgeable, easy to work with, and understanding of your needs. Cannot recommend them enough!

Outstanding Work and True Peace of Mind Exact Recon exceeded every expectation during one of the most difficult experiences our family has faced. After the house fire, their team handled both the cleaning and renovation with exceptional professionalism, care, and attention to detail. From the very beginning, communication was clear and consistent. They explained the process, set realistic timelines, and followed through on their commitments. The cleanup was thorough, addressing smoke, soot, and damage far beyond what we initially thought possible. The renovation work was equally impressive—high-quality craftsmanship, thoughtful execution, and a genuine commitment to restoring our home properly, not just quickly. What truly sets Exact Recon apart is their empathy and respect for homeowners going through a traumatic event. They treated our home as if it were their own and made an overwhelming situation manageable and far less stressful. We are incredibly grateful for their hard work and would highly recommend Exact Recon to anyone needing restoration or reconstruction services. They are trustworthy, skilled, and absolutely deserving of five stars.

Excellent service. A real professional. Thank you! Really saved us in our time of need.

Exact Recon Restoration repaired mold and water damage at my condo. The crew was very knowledgeable, courteous and neat while in my home and although the condo association was the one who hired them they treated me as the customer, working around my schedule and making sure I was satisfied with the work. I have recommended them to a friend whose daughter has a damaged ceiling from a second floor bathroom leak. Retired carpenter, inspector and housing rehab specialist, Lyle Rice

I normally don't do reviews, but I had to this time. I had a minor repair to do to my house and I was referred to this company. I spoke with Chad the owner and he came out to inspect and when I say THANK YOU it just does not seem enough. Not only did he come out to estimate the issue but he came back to fix it personally. I am pleased with the results. If you need something done to your home call Chad at Exact Recon he is the man! Thanks again Chad for doing what you did.

I was very impressed with the professionalism and quick response to my issue. Very knowledgeable and helpful. I knew I was in good hands after my initial meeting with Chad. I would recommend this company to anyone!

Exact Recon was great to work with and helped us navigate our way through the re-model process. The home turned out beautiful, thanks to good advice and suggestions given from Chad.

I’ve seen firsthand the pride and quality that goes into their work — always professional, reliable, and genuinely care about helping people get back on their feet. Highly recommend. Thank you again!

Chad was quick in response! Very knowledgeable, especially when it came to the insurance coverage. He took care of everything! Highly recommend!

We are selling our home and were in need of mold remediation services expeditiously. I called Exact Recon on Tuesday and they were in my home in less than 24hrs. Not only were they thorough with their inspection, they were able to remediate the problem same day. Chad is knowledgeable, not only on mold types, but construction in general. He was personably and I would highly recommend their services to anyone in need. Thank you Chad.

They came out and were really helpful at assessing the situation

Five stars is not enough for the amazing work this company did for me. My basement flooded due to a broken pipe and I was left with an absolute mess! I reached out to them and they came to my rescue in less than an hour to investigate! Within a couple hours after that, they had a crew on site with dehumidifiers running! The following day, they had a crew here, sanitizing, cleaning and scrubbing my floors and items in my basement!! Everyone I came in contact with from from the owner to the project manager and the mitigation crew, they were all professional, hard-working, and couldn't have been more pleasant!! The owner and staff we're so helpful in explaining everything and answering all my crazy questions! I would highly recommend this company!

We had Exact Recon recommended to us by a friend when our home was damaged by water overflowing from a toilet bowl in an upstairs bathroom. Chad and Ryan were able to come out quickly and inspect the damages after cleanup (done by a different company) and give us an estimate on what needed to be done. They coordinated with the builder of our home to get exact replacements for many of the damaged items, and worked with insurance to ensure we were fairly compensated for our loses. After the original work was done for the repairs, we also had their team do some additional trim work and painting that we had been putting off in the same general area of our home. Rusty and Kevin did a fantastic job on the new trim and paint, Kevin is a perfectionist who takes great pride in his work. Chad and Ryan and team came through and restored our home to the original condition after our unfortunate flooding.

Did an excellent job for our business!

My company was in a tragic situation and they arrived fast and got everything done promptly. They were very professional and friendly.

The guys that came to help us after the flood were very nice and got the job done fast