Burst Pipe Clean Up, Frozen Pipe Help & Restoration Services

Southern Michigan’s TOP Restoration & Cleanup Crew!

If you need frozen pipe help or burst pipe clean up help then ExactRecon is here for you when time counts in minutes. We are local and can have a crew to most sites within one hour. When you call ExactRecon, you’ll talk to one of our friendly, experienced technicians who know exactly how to handle a burst pipe – large or small. With over 17+ years in burst pipe cleanup and restoration, we have the experience and response time to provide swift, professional assistance.

Pipes bursting in Michigan are common, especially when the weather drops below zero and result in frozen pipes. Contacting an experienced team to handle the clean up & restoration is critical to avoiding costly and time consuming problems. We also help with your insurance claim taking the stress off of you to focus on what is important. Our team will make the call to the insurance company, meet with the adjuster and make sure you AND your property are take care of from start to finish. We’re experts at restoring your property and saving the day and we are proud to help our local community when they need it the most.

24/7 Emergency Services

No Obligation. Responses as fast as 24hrs!

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Restoration, Clean-up, Construction

in Jackson CountyWashtenaw CountyJacksonAnn ArborMichigan CenterChelseaGrass Lake

24/7 Emergency Services

Don’t take our word for it!

See what other people are saying about working with ExactRecon!

Jason Archer
4 weeks ago
We suddenly found water in our basement at 10pm. I googled the best company in Jackson and Chad came up. I called at 10:30pm and he answered, was kind, reassured me and promised to come by at 8:30am the next morning. He arrived promptly at 8:30 and had a plan together within the hour. I found more than a solution for a wet basement that day. I found a partner for any future disasters and a network of other trades that could assist with needs in my home. Can’t recommend enough.

Thanks, Chad!
Ben Snyder
2 months ago
Chad & Ryan were both super professional, kind and helpful. We had a flood in our basement and they were there within an hour to assess the damage and offer solutions. Luckily we were able to dry out the space ourselves without doing renovations. We really appreciated their honesty and ideas for us to solve the issue by ourselves. Water damage is a scary thing but we feel confident in recommending them to anyone needing assistance. They will take great care!
Response from the owner:⭐️⭐️⭐️⭐️⭐️
Thank you so much for taking the time to share this thoughtful review! 🙏 We truly appreciate your kind words about Chad, Ryan, and our team. Basement flooding can be overwhelming 😟, and we’re glad we could respond quickly, assess the situation, and provide honest guidance—even when that meant helping you solve it on your own.

At Exact Recon, our priority is always doing what’s right for the homeowner 💯—whether that’s full mitigation or simply pointing you in the right direction. We’re grateful for your trust and recommendation, and we’re always here if you ever need assistance in the future.

Thank you again for choosing and supporting Exact Recon!

— The Exact Recon Team

📍 Jackson, Michigan
📞 517-262-3770

#ExactRecon #ExactReconJacksonMI #JacksonMichigan #BasementFlood #WaterDamage #FloodResponse #HonestContractors #LocalBusiness #RestorationExperts #WaterMitigation #EmergencyResponse 💧🏠 @ExactRecon
Mallory Vredeveld
2 months ago
Chad with Ryan and his team came in and truly saved the day. Our business flooded and as a small business we needed to be back up and running asap. I was so incredibly grateful when they took our urgency to heart and had us open the literal next day!!!

Not only did they come in and clean the water, they helped us navigate insurance to advocate for our needs and worked with our lease holder to ensure the issue was addressed to prevent it from happening again. Could not have asked for a better team! Top notch service and if ever I have water issues again in the future for either business or personal property, Exact Recon will be my first call.
Response from the owner:Thank you so much for this incredible review! We understand how overwhelming a flood can be—especially for a small business—and we’re truly grateful you trusted Exact Recon during such a critical time. Chad, Ryan, and our entire team take urgency seriously, and getting you safely reopened the very next day was exactly our goal. We’re proud to not only handle the water cleanup and restoration, but also to advocate with insurance and work directly with property management to help prevent future issues. Your trust and kind words mean the world to us, and if you ever need help again—whether for your business or your home—we’ll be ready to respond immediately.

#ExactRecon #ExactReconJackson #WaterDamage #FloodCleanup #WaterRemoval #EmergencyRestoration #CommercialRestoration #SmallBusinessSupport #RapidResponse #DisasterRecovery #InsuranceAdvocacy #RestorationExperts #MichiganRestoration #JacksonMichigan #24HourEmergency #FromDamageToDone
Hello Orders
2 months ago
ExactRecon had us dried out and up and running in less than 24 hours! As a small business that is crucial! Chad, Ryan and their team were all very kind and knowledgeable, easy to work with, and understanding of your needs. Cannot recommend them enough!
Response from the owner:Thank you so much for the great review! We truly appreciate you trusting Exact Recon with your business during such a critical situation. We know how essential speed is for small businesses, and getting you dried out and operational in under 24 hours was our top priority. Chad, Ryan, and the entire team are grateful for your kind words, and we’re proud to provide professional, efficient service that makes a real difference. If you ever need help again—commercial or residential—we’ll be ready to respond right away.

#ExactRecon #ExactReconJackson #GreatService #GreatPrice #WaterDamage #FloodCleanup #WaterRemoval #EmergencyRestoration #CommercialRestoration #SmallBusinessSupport #RapidResponse #DisasterRecovery #WaterDamageRepair #RestorationExperts #MichiganRestoration #JacksonMichigan #24HourEmergency #FromDamageToDone
Ashley Bogucki
3 months ago
Outstanding Work and True Peace of Mind
Exact Recon exceeded every expectation during one of the most difficult experiences our family has faced. After the house fire, their team handled both the cleaning and renovation with exceptional professionalism, care, and attention to detail.
From the very beginning, communication was clear and consistent. They explained the process, set realistic timelines, and followed through on their commitments. The cleanup was thorough, addressing smoke, soot, and damage far beyond what we initially thought possible. The renovation work was equally impressive—high-quality craftsmanship, thoughtful execution, and a genuine commitment to restoring our home properly, not just quickly.
What truly sets Exact Recon apart is their empathy and respect for homeowners going through a traumatic event. They treated our home as if it were their own and made an overwhelming situation manageable and far less stressful.
We are incredibly grateful for their hard work and would highly recommend Exact Recon to anyone needing restoration or reconstruction services. They are trustworthy, skilled, and absolutely deserving of five stars.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Thank you so much for taking the time to share this incredibly thoughtful review. We are truly honored that you trusted @ExactRecon during such a difficult and emotional time following your house fire.

Helping families navigate fire damage, cleanup, and full reconstruction is more than just a job to us—it’s a responsibility we take very seriously. From smoke and soot remediation to high-quality rebuilds, our goal is always to restore homes the right way while reducing stress for homeowners every step of the way.

Your words about our communication, craftsmanship, and empathy mean everything to our team. We’re grateful for the opportunity to help restore your home and provide peace of mind when it mattered most.

Thank you again for your trust and recommendation. If you ever need us in the future, we’re always here.

— The Exact Recon Team
📞 517-262-3770
🌐 www.exactrecon.com

#ExactRecon #FireRestoration #SmokeDamage #WaterDamage #HomeReconstruction #DisasterRecovery #RestorationExperts #FiveStarService #TrustedProfessionals #MichiganRestoration #JacksonMI #PeaceOfMind #WeRestoreHomes

What to do when a Frozen Pipe Bursts

Experiencing a burst frozen pipe can be frightening when you don’t have help on-hand. Ideally, you’ll be able to call in water damage restoration experts immediately. The sooner you have a professional team working for you, the more likely it is that we can salvage your belongings and get things back to normal.

We can have a crew to most sites within one hour. You’re not going to have to deal with an answering service when you call us. You’ll talk to one of our friendly, experienced technicians – one who knows exactly how to handle water damage, large or small.

Knowing what to do when a pipe bursts while you wait for our team will give you critical knowledge that can mean the difference between a quick clean up and restoration and a process that can take much longer. These steps will help you to stop the burst pipe from causing more damage and guide you through the steps our team will take when they arrive.

1.

Prioritize Safety

Before attempting any water damage restoration, prioritize your safety and that of your family. Identify potential hazards such as electrical issues, structural damage, or contaminated water. If electrical appliances or outlets are exposed to water, immediately disconnect the main power supply to the affected area. Take care when navigating wet surfaces to avoid accidents.

2.

Stop the Water Source

If you can identify the source of the burst pipe the next step is to stop the flow of water. Shutting off the main water supply to your home or business can quickly stop the problem and give you time to call in the experts. Swift action can prevent a burst pipe from causing worse damage.

3.

Document the Damage

Though witnessing a burst pipe cause water damage in your home is upsetting, making sure you take photos and videos showing the extent of the damage BEFORE starting any clean up is critical for insurance purposes. You can use your phone to take clear photographs and videos of everything. When you call ExactRecon, we can be on-site in under an hour in most cases and will take care of this for you!

4.

Seek Professional Assistance

Water damage clean up from frozen pipes & burst pipes is a messy and involved process that requires an experienced team with specialized equipment to remove the water and thoroughly dry out the property to avoid mold growth and additional structural damage. ExactRecon has been working in Jackson & Washtenaw counties for over 17 years and our team of professionals possesses the tools and experience needed for effective drying, clean up, and restoration.  Aside from responding quickly, we will help you with the insurance company making sure you receive the maximum amount you are entitled to.

5.

Minimize Further Damage

While awaiting for our team to get there, you can take initial steps to stop further property damage. ONLY do this if it is safe to do so and AFTER you have documented the damage. Remove any items from the area that can be safely relocated to a dry area to prevent them from soaking up more water and being damaged permanently. If you have a wet-dry Shop Vac you can suck up any standing water. If not then you can also use mops & towels to start soaking it up.

6.

Ensure Thorough Drying and Cleaning<

Upon the arrival of our friendly technicians, we will immediately locate the source of the burst pipe, asses the situation and begin the clean up process. We have a large amount of high-powered drying equipment, including dehumidifiers and air movers, that can accommodate any space, large or small. These machines will begin the process of extracting moisture from affected areas, such as walls, floors, and furniture and drying everything completely. It is critical to make sure 100% of the water damage caused from the burst pipe is completely dry to avoid mold growth and future problems.

You can trust ExactRecon with your Burst Pipe Cleanup & Restoration

Michiganders know that our cold weather can be extreme….extreme enough to freeze any water inside of your pipes causing them to burst. It is especially common when the weather turns to frigid temperatures below zero. Pipes don’t actually freeze, but when the water inside them does it quickly expands and if it puts enough pressure on the pipe that is when we see this happen the most. If these leaks start slow and go unnoticed, they can wreak havoc inside walls, on floors, carpets, drywall, and insulation. Burst pipes are one of the most damaging causes of water damage in homes and businesses. That is why we have expert water damage specialists on call 24/7. Our team is ready to handle any situation at any time of day or night. Burst pipes don’t happen when it is convenient and when they do our experienced team is ready to come help with the cleanup and restoration at a moments notice.

What Not to Do when a Frozen Pipe Bursts

Don’t Contact Your Insurance Company

Contacting your insurance company directly can be risky. Misusing terms or descriptions may lead to a denied claim. Trust our experts to manage this aspect for you. We will handle all the details, including meeting with the inspector on-site to provide an accurate explanation of the damage.

Avoid DIY Cleanup

Water damage cleanup can be hazardous depending on the severity and type of damage. It’s best to wait for professionals to handle the work. Our team can rapidly arrive on-site to clear out damaged items, dry the space effectively, and eliminate the risk of mold or bacteria growth.

Don’t Delay

Time is of the essence when dealing with water damage. The longer it lingers, the greater the potential for additional damage. Facing water damage in your home can be stressful, but swift and decisive action can mitigate damage and kickstart the recovery process effectively.

Why Choose ExactRecon when you need Burst Pipe Cleanup & Restoration?

Unparalleled Expertise

With over 17 years of experience and a huge team of experienced water damage experts, ExactRecon has encountered burst pipes of every size. Our team is well-equipped to respond quickly to any burst pipe scenario that may arise in Jackson, Washtenaw, and the surrounding counties.

Cutting-Edge Drying Equipment

We employ the latest and most advanced drying equipment in the industry to expedite the water removal process. Our state-of-the-art water vacuum machines efficiently extract excess water, reducing the risk of further damage. Moreover, we utilize high-volume air movers and low-grain dehumidifiers, representing the latest advancements in drying technology. These low-grain dehumidifiers leave significantly less moisture in the air than older models, ensuring a faster and more effective drying process for your home and possessions.

Immediate Response and Professional Care

Water damage demands immediate action. We offer 24/7 emergency services, ensuring that when you call Exact Recon, you won’t reach an impersonal answering service. Instead, you’ll connect directly with our experienced technicians. Our team can be on-site within one hour, ready to assess the situation and commence the essential drying process.

Assistance with Insurance Claims

When you contact ExactRecon, we will take care of your insurance carrier on your behalf. We’ll work closely with you and your insurance company, keeping both parties fully informed every step of the way to ensure a smooth and successful claims process.

For trusted and efficient water damage restoration services in Southern Michigan, reach out to Exact Recon for immediate assistance. We are here to minimize your stress and get you back to normal as quickly as possible. Your property and belongings are safe in our capable hands!

Assistance with Insurance Claims

When you contact ExactRecon, we will take care of your insurance carrier on your behalf. We’ll work closely with you and your insurance company, keeping both parties fully informed every step of the way to ensure a smooth and successful claims process.

For trusted and efficient water damage restoration services in Southern Michigan, reach out to ExactRecon at (517) 262-3770 for immediate assistance. We are here to minimize your stress and get you back to normal as quickly as possible. Your property and belongings are safe in our capable hands! Visit our Water Damage Restoration page to learn more about our services and expertise.

Areas We Serve

Exact Recon serves the cities of Ann Arbor, Ypsilanti, Dexter, and Chelsea, as well as nearby communities. We primarily work in the following ZIP codes:

  • 48103

  • 48104

  • 48105

  • 48108

  • 48109

  • 48115

  • 48118

  • 48130

  • 48158

  • 48175
  • 48176
  • 48197
  • 48198
  • 49012
  • 49201
  • 49202
  • 49203
  • 49230
  • 49237
  • 49240
  • 49241
  • 49261
  • 49263
  • 49269
  • 49283
  • 49284

We serve Jackson & Washtenaw counties including:

Ann Arbor, Augusta Charter Township, Barton Hills, Blackman Charter Township, Bridgewater, Brooklyn, Chelsea, Columbia Township, Concord, Dexter, Freedom Township, Grass Lake, Hanover, Henrietta Township, Jackson, Leoni Township, Liberty Township, Lima Township, Lodi Township, Lyndon Township, Manchester, Napolean Township, Northfield Township, Norvell Township, Parma, Pittsfield Charter Township, Pulaski Township, Rives Township, Salem, Saline, Sandstone Charter Township, Scio Township, Sharon Township, Spring Arbor Township, Springport, Summit Township, Superior Township, Sylvan Township, Tompkins Township , Vineyard Lake, Waterloo Township, Webster Township, York Charter Township, Ypsilanti