Before Making Your Insurance Claim

Before making an insurance claim we recommend you contact ExactRecon Michigan for a free assessment. This will determine the scope of needed work.

Our Exact Recon crew follows all recommendations from the IICRC S500 standards for structural drying. This standard is followed by most, if not all, insurance companies. Call Chad at (734) 352-9183 if you have any questions. We are dedicated to serving the Greater Ann Arbor area, Washtenaw County in Michigan.

Water Damage Categories

There are 3 types of water damages:

This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. However, category one can quickly degrade into category two.

This category of liquid, previously called “grey water”, has a level of contaminates that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces.

Previously known as “black water”. This is the worst classification and is extremely unsanitary. It may cause severe illness or death if ingested. Sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.

If you are unsure of the category please contact ExactRecon for a free determination of category of water.


ExactRecon will talk and deal directly with your insurance carrier. When you call us, you will talk directly to our water damage restoration experts. We can have a crew to most sites within 1 hour. You will not be dealing with an answering service. You will be talking to a friendly experienced technician that knows how to handle water damage, in almost every situation you could imagine.

We have the know-how to take proper steps to get the drying process started, preventing any further water damage. We will work closely with you and your insurance company, keeping you both fully informed every step of the way.

Exact Recon Michigan: Experience Counts

We at ExactRecon have over 17 years of experience in water damage restoration, handling everything from a partially wet room to an entirely flooded house. We have helped individuals and large businesses in the southern Michigan area get back up and running as soon as possible. The most important thing is to prevent further damage to your property and to dry it fast!

In addition to our expertise and experience, we have the latest technologically advanced drying equipment in the industry. We use water vacuum machines to remove as much water as possible, as quickly as possible, to prevent the water damage from spreading any further. Then we set up high volume air movers and low grain dehumidifiers, the latest advance in drying equipment. Low grain dehumidifiers leave fewer grains of water in the air than older technology dehumidifiers which will dry your home and belongings much faster.

The faster the drying, the less chance there is of further damage or potential mold problems from the effects of high humidity. ExactRecon will also monitor the drying process with the latest moisture detecting equipment that tells us when everything is thoroughly dry, including the hidden areas behind walls and built-ins. Call Chad at (734) 352-9183; we are happy to answer any questions about your situation.

Some of the areas we service include Ann Arbor, Dexter, Chelsea, Saline, Ypsilanti, Jackson

Call Chad (734) 352-9183 Now or fill out the form below for a FREE In Home Estimate.

#WashtenawCounty #JacksonCounty #Michigan

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Areas We Serve

Exact Recon serves the cities of Ann Arbor, Ypsilanti, Dexter, and Chelsea, as well as nearby communities. We primarily work in the following ZIP codes:

  • 48103

  • 48104

  • 48105

  • 48108

  • 48109

  • 48115

  • 48118

  • 48130

  • 48158

  • 48175
  • 48176
  • 48197
  • 48198
  • 49012
  • 49201
  • 49202
  • 49203
  • 49230
  • 49237
  • 49240
  • 49241
  • 49261
  • 49263
  • 49269
  • 49283
  • 49284

We serve Jackson & Washtenaw counties including:

Ann Arbor, Augusta Charter Township, Barton Hills, Blackman Charter Township, Bridgewater, Brooklyn, Chelsea, Columbia Township, Concord, Dexter, Freedom Township, Grass Lake, Hanover, Henrietta Township, Jackson, Leoni Township, Liberty Township, Lima Township, Lodi Township, Lyndon Township, Manchester, Napolean Township, Northfield Township, Norvell Township, Parma, Pittsfield Charter Township, Pulaski Township, Rives Township, Salem, Saline, Sandstone Charter Township, Scio Township, Sharon Township, Spring Arbor Township, Springport, Summit Township, Superior Township, Sylvan Township, Tompkins Township , Vineyard Lake, Waterloo Township, Webster Township, York Charter Township, Ypsilanti